Privacy Policy

This page explains how SouthRimTours.com handles information about visitors, including website usage data, cookies, affiliate links and third-party booking platforms.

Last updated:

Introduction

Welcome to SouthRimTours.com.

This Privacy Policy explains how SouthRimTours.com (“we”, “our” or “us”) handles information when you visit or interact with our website.

SouthRimTours.com is an independent travel-information website operated by Pinora One, a sole proprietorship registered in Sri Lanka. We publish travel guides, destination information and planning resources for visitors interested in exploring the Grand Canyon South Rim. We do not operate tours, process reservations or provide travel services, and we are not affiliated with or endorsed by the National Park Service.

We respect your privacy and aim to collect only the information necessary to operate and improve our website.

By using SouthRimTours.com, you acknowledge that you have read this Privacy Policy. If you do not agree with its terms, you should discontinue using the website.

1. Information We Collect

The information handled when you visit SouthRimTours.com depends on how you use the website and which third-party services are involved.

1.1 Information You Provide Directly

You may voluntarily provide information when you contact us by email or through any contact functionality available on the website. This may include:

  • Your name, if you include it in your communication.
  • Your email address.
  • The contents of your message.
  • Any other information you voluntarily provide.

We use this information to respond to enquiries, provide assistance and communicate with you.

Please do not send passwords, payment card information or other sensitive personal information through ordinary email or website contact channels.

1.2 Automatically Collected Information

When you visit the website, certain technical information may be collected automatically by the website’s hosting infrastructure or third-party services. Depending on the actual services and configuration in use, this may include:

  • IP address.
  • Browser type and version.
  • Operating system.
  • Device type.
  • Referring website or page.
  • Pages visited.
  • Approximate visit date and time.
  • Technical diagnostic and server log information.

This information may be used for website operation, security, troubleshooting, performance monitoring and understanding general website usage.

We do not intentionally use ordinary website browsing information to identify individual visitors personally.

1.3 Information We Do Not Intentionally Collect

SouthRimTours.com does not operate a travel booking system and does not directly process tour reservations or payments. Unless a specific feature is introduced and clearly disclosed, we do not intentionally collect:

  • Payment card details.
  • Bank account details.
  • Passport or government identification details.
  • Travel booking payment information.
  • Sensitive personal information for profiling purposes.

When visitors book through an external travel provider, that provider handles the relevant booking information under its own privacy policy.

2. How We Use Information

Information handled through SouthRimTours.com may be used for the following purposes:

  • To operate and maintain the website.
  • To respond to enquiries and messages.
  • To improve website content, usability and performance.
  • To understand general visitor activity and popular pages, where analytics services are used.
  • To identify technical problems and security issues.
  • To protect the website against misuse, spam and unauthorized activity.
  • To maintain and administer affiliate relationships.
  • To comply with applicable legal obligations.

We do not sell visitors’ personal information to third parties.

3. Cookies and Similar Technologies

SouthRimTours.com may use cookies and similar technologies depending on the website features and third-party services integrated into the website.

Cookies are small files stored on your device by websites or services. They may be used to remember preferences, support website functionality, measure website usage or enable third-party services.

Essential cookies

These may be necessary for basic website functionality, security or technical operations.

Analytics cookies

We use Google Analytics for website analytics. These cookies or similar technologies may help us understand website traffic, page performance and general visitor behaviour.

Third-party cookies

External services embedded in or linked from the website may use their own cookies or similar tracking technologies.

3.2 Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to review, delete or restrict cookies.

Disabling certain cookies may affect the functionality of some third-party features.

Where required by applicable law, non-essential cookies and similar technologies will be used only in line with the relevant consent requirements.

4. Third-Party Websites and Services

SouthRimTours.com may contain links to external websites and services operated by independent third parties. These may include:

  • Viator and other travel booking platforms.
  • Tour operators and activity providers.
  • Accommodation and transportation providers.
  • Website analytics or technical service providers.
  • Other relevant travel-information resources.

When you click an external link, you leave SouthRimTours.com and become subject to the privacy practices and terms of the external website.

We do not control how third-party websites collect, use, store or protect personal information. We encourage visitors to review the relevant third party’s privacy policy before providing personal information or making a booking.

SouthRimTours.com may participate in affiliate marketing programs, including partnerships with travel booking platforms such as Viator.

Some links on our website may be affiliate links. If you click an affiliate link and complete a qualifying booking or transaction, we may receive a commission. This commission does not add an extra cost to your booking.

5.1 Third-Party Booking Information

SouthRimTours.com does not directly process bookings or payments for tours, activities or travel services. When you follow a link to an external booking platform, that platform may collect information such as:

  • Name and contact details.
  • Booking and reservation information.
  • Payment details.
  • Travel dates and activity preferences.
  • Other information required to provide the requested service.

The external booking provider is responsible for handling such information under its own privacy policy and terms.

5.2 Affiliate Tracking

Affiliate links may contain tracking identifiers or other parameters that allow the relevant partner to attribute a referral or qualifying booking to SouthRimTours.com.

The relevant affiliate platform may use cookies or similar technologies to measure referrals and determine whether a commission is payable.

We do not control the tracking technologies or data-processing practices used by external affiliate platforms.

6. Analytics and Website Performance

We use website analytics (Google Analytics) or similar measurement services to understand general website usage and improve our content. Where such services are implemented, they may process information such as:

  • Pages viewed.
  • Referring websites.
  • Approximate geographical location.
  • Browser and device information.
  • Visit duration and general interaction information.

Analytics providers may use cookies, identifiers or other technologies in accordance with their own policies.

7. Data Sharing and Disclosure

We do not sell visitors’ personal information. Information may be shared with third parties only where reasonably necessary for website operation, security, communications or legal compliance. Possible categories include:

  • Hosting and infrastructure providers: to host and deliver the website and maintain its technical operation.
  • Security providers: to protect the website against malicious activity, spam and unauthorized access.
  • Analytics providers: where analytics services are implemented, to measure website usage.
  • Affiliate and booking platforms: to attribute referrals and qualifying bookings when visitors use affiliate links.
  • Legal or regulatory authorities: where disclosure is required by applicable law or a valid legal request.

Third-party service providers may process information in countries other than your country of residence. Their handling of information is governed by their own terms and privacy policies, as applicable.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements. For example:

  • Emails and enquiries may be retained for as long as needed to respond and maintain relevant business records.
  • Technical server logs may be retained according to hosting and security provider retention policies.
  • Affiliate-related records may be retained as needed for accounting, reporting and business administration.
  • Information held by third-party booking platforms is subject to their own retention policies.

We do not control the retention periods applied by external websites and services.

9. Data Security

We take reasonable technical and organizational measures to protect the website and information handled through it. These measures may include secure website connections, access restrictions, hosting security controls and appropriate technical maintenance.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure. We cannot guarantee absolute security and encourage visitors to use caution when sharing personal information online.

10. International Visitors and Data Transfers

SouthRimTours.com is operated by Pinora One, a sole proprietorship registered in Sri Lanka.

Visitors may access the website from different countries. Third-party hosting, analytics, affiliate and booking providers may process information in jurisdictions outside the visitor’s country of residence. Where applicable, the handling of information may be subject to the laws and privacy requirements of the relevant jurisdictions.

If you use an external booking service, review that provider’s privacy policy for information about its international data-processing practices.

11. Your Privacy Rights

Depending on your country or region of residence and the applicable law, you may have certain rights concerning your personal information. These may include:

  • Requesting information about personal data we hold about you.
  • Requesting correction of inaccurate personal information.
  • Requesting deletion of personal information where legally applicable.
  • Objecting to certain processing activities.
  • Requesting restrictions on certain processing.
  • Withdrawing consent where processing is based on consent.

To submit a privacy-related request, contact us using the contact information provided on our Contact page.

We may need to verify your identity before responding to certain requests. Some rights may be subject to legal exceptions or limitations.

12. Children’s Privacy

SouthRimTours.com is a general travel-information website and is not specifically directed at children. We do not knowingly seek to collect personal information from children through the website.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where necessary.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, third-party services, business practices or applicable legal requirements.

Any revised version will be published on this page with an updated “Last updated” date. We encourage visitors to review this page periodically.

14. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of information through SouthRimTours.com, please contact us through our Contact page.

Website: SouthRimTours.com
Operator: Pinora One, a sole proprietorship registered in Sri Lanka.